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Confirmations get forgotten, students no-show, and the one who texts back “can we move to 4pm?” is messaging a random shortcode or a separate app you have to remember to check. Most reminder tools charge per message and reply from a number your students don’t recognise — so the conversation that should land in your pocket goes nowhere.
Pick which notifications go out for each event and each recipient — customer, student and instructor — then leave it. A new booking confirms to everyone who needs it; a reschedule or cancellation reaches the student and the instructor without you lifting a finger.
Students get an email and an SMS a set number of hours before their lesson, so they're out the front and ready when you pull up. Set the lead time once for the whole school, and override it on any individual service — 24 hours for a test package, three for a standard lesson.
Register your mobile number once — we send a confirmation text to verify it's yours — and from then on every reminder is sent from your number. When a student replies "running 10 late", it arrives as a normal text on your phone. No app to monitor, no shared inbox, no shortcode they ignore.
Emails go out under your school's name and logo, and the text reads like it's from you, because it is. Students recognise the sender, trust the message, and turn up — no "who is this?" replies.
Every channel is yours to switch on or off. Here’s a typical setup for a driving school.
| Event | Customer | Student | Instructor | When |
|---|---|---|---|---|
| New bookingA lesson is booked | Instant | |||
| New orderA package or payment is placed | — | Instant | ||
| Booking rescheduledThe time changes | — | Instant | ||
| Booking cancelledA lesson is called off | — | Instant | ||
| Lesson reminderBefore an upcoming lesson | — | Email SMS | — | Your lead time |
The SMS reminder is the one sent from your own number — replies come straight back to you. Email and SMS are both unlimited and included.
No. They get a normal text message and a normal email — nothing to download. The reminder simply arrives on their phone like any other text.
Your own mobile, once you’ve verified it. We send a one-time confirmation text to prove the number is yours, then every reminder goes out from it — and when a student replies, it lands straight in your phone, not in a separate inbox.
No. SMS and email reminders are unlimited and included in your Founding Member’s plan. Competitors charge per text — we don’t.
Yes. Set a default lead time for the whole school, then override it on any individual service — for example 24 hours before a test package and 3 hours before a standard lesson.
Yes. You set a default school sender number, and you can optionally let each instructor verify and use their own mobile, so replies reach the right person.
